Welcome to our FAQs page! Here you’ll find answers to some of the most common questions we receive about our services. From pricing and turnaround time to our process and quality assurance, we’ve got you covered. If you can’t find the answer you’re looking for, don’t hesitate to contact us directly. We’re always happy to help!
We offer translation services for a wide variety of languages, including but not limited to, Chinese, English, Malay, Jawi, Indonesian, Arabic, Japanese, Korean, Vietnamese, Spanish, French, German, Italian, Chinese, and many more.
We translate all types of documents including legal, financial, technical, medical, marketing, and general documents.
Feel free to get in touch with us to discover more about our diverse range of translation services and how they can benefit your business.
we specialize in various types of copywriting. This includes website, SEO, email, and social media copywriting. We also offer annual report writing, company profile writing, business plan writing, and many other types of copywriting services. Our expertise in these areas allows us to provide comprehensive solutions to our clients and help them achieve their marketing and communication goals.
If you would like to learn more about our various copywriting services and how we can help your business, please don’t hesitate to contact us.
Yes, we provide third-party certified translations for all sorts of documents such as transcripts, birth certificates, marriage certificates, diplomas, and agreements.
The turnaround time for a translation and copywriting project depends on the complexity of the document, the language pair, and the scope of the project. We always work with our clients to establish realistic deadlines and deliver the translated documents within the agreed timeframe.
Our pricing structure is transparent and depends on the length and complexity of the document, the language pair, and the deadline. We provide competitive rates and always aim to provide our clients with the best value for their investment.
Yes, we offer free quotes for all translation and/or copywriting projects. You can simply send us your document and we will provide you with a comprehensive quote within a few hours.
You can easily submit your translation project by WhatsApp us, emailing us, or by using our online submission form on our website.
We use a rigorous quality control process to ensure the accuracy of our translations. Our translations are always completed by experienced and qualified translators, and we use advanced software to check for errors and inconsistencies.
Our quality control procedures include a four-step process that includes copywriting/translation, editing, proofreading, and final review. This process ensures that the translation is accurate, consistent, and free of errors.
We take data security and confidentiality seriously and have implemented robust security measures to protect our clients’ information. All our professional translators and copywriters are bound by strict confidentiality agreements, and we use secure servers to store and transmit documents.
Yes, we offer proofreading and editing services to ensure that the translated documents are error-free, accurate, and adhere to the highest standards of quality.
Yes, we are happy to provide references and examples of previous copywriting and translation projects that we have completed. Our client testimonials and online reviews speak to the quality of our work and our commitment to client satisfaction.
Yes, we offer rush services for urgent copywriting and/or translation projects. Our team of copywriters and translators is available to work outside regular business hours to ensure that your urgent translation and copywriting needs are met.
Yes, we can accommodate specific formatting requirements for copywriting and translations. Our copywriters and translators are skilled in formatting documents to meet the specific needs of each client.
We offer both machine translation and human translation services. However, we believe that human translation services are essential to ensure the accuracy and quality of translations.
All of our copywriters and translators are experienced, qualified, and native speakers of the target language. We carefully select our copywriters and translators to ensure that they have the necessary expertise and knowledge to provide accurate and high-quality copywriting and translations.
We specialize in a wide range of industries, including but not limited to legal, financial, technical, medical, marketing, and general documents. Our team of copywriters and translators includes specialists with expertise in various industries to ensure that your specific translation and copywriting needs are met.
Yes, we offer localization services for translations to ensure that the translated content is culturally appropriate and relevant for the target audience.
We offer revisions to ensure that the translated content meets your specific needs and requirements. If you are not satisfied with the translation or copywriting, we will work with you to address any concerns and make any necessary revisions.
We take great pride in delivering high-quality, accurate translations and copywriting that meet the specific needs of our clients. We work closely with our clients throughout the entire process to ensure that we understand their requirements and expectations.
Our team of experienced translators and quality control professionals use a rigorous process to ensure that the translated and copywriting documents are accurate, consistent, and error-free. We are committed to delivering copywriting and translations that meet or exceed our clients’ expectations, and we are confident that you will be happy with the results.